Our Privacy Policy

SchoolwearSA Privacy Policy

Information Collection:
We collect personal information (name, address, email, phone number) when you place an order or create an account.
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.
If you contact our customer service, we may record calls for quality assurance and training purposes.

Use of Information:
Personal information is used to process orders, deliver products, and provide customer service.
We use your information to personalize your shopping experience and recommend relevant products.
We may send promotional emails if you opt-in to our mailing list. You can unsubscribe at any time.
We use aggregated, non-personal data for business analytics to improve our services and product offerings.
Your information helps us prevent and detect fraud or abuses of our website.

Data Protection:
We implement various security measures including encryption, firewalls, and secure socket layer technology to protect your personal information.
We regularly update our security systems to ensure the latest protection against cyber threats.
Access to your personal information is restricted to authorized employees who need it to perform their job functions.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements.

Access to Information:
You have the right to access, correct, or delete your personal information at any time.
You can update your information by logging into your account or contacting our customer service.
You may request a copy of the personal data we hold about you.
If you wish to have your information completely removed from our systems, you can request account deletion, subject to any legal obligations we may have to retain certain data.

Changes to Policy:
We reserve the right to modify this policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
For significant changes, we will notify you via email or through a prominent notice on our website.
Your continued use of our services after such modifications constitutes your acknowledgement of the modified Privacy Policy.

Children’s Privacy:
While our products are intended for school-age children, our website is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Contact Us:
If you have any questions about this Privacy Policy, please contact us at sales@schoolwearsa.co.za